Multiserve Platform

Converging Communications to Drive Business Performance.

The Multiserve Platform provides the engine through which 2ergo delivers many of its solutions and services. Connectivity across mobile and fixed-line networks permits the receipt, conversion and delivery of all major communication protocols, including SMS, MMS, WAP, Video, Voice, Web and Email. 

Through its modular architecture and configurable infrastructure, applications can be easily customised to meet specific communications convergence and business needs. Enabling us to quickly build and deploy your interactive solutions across multiple channels. 

The platform intelligently identifies which type of device is requesting information or content, then delivers it using the chosen protocol and format appropriate to that device. 

High system availability is assured through 24x7 system monitoring, engineering support, and more than 10,000 automated system checks every hour. Further secured by a multi-site architecture, and our procedures to ensure business continuity and disaster recovery.