Mobile Solutions Financial Services
2ergo is currently the only provider of secure mobile phone money transfers that are both PIN protected and encrypted. 2ergo’s patented technology delivers financial solutions for mobile banking (mBanking), Smartphone applications, secure banking grade SMS messaging and mobile money transfers.
Demand for mobile financial services and mobile banking is being driven by consumers who expect speed, convenience and more control of their personal finances. It is driving the adoption of new mobile phone, iPhone and Smartphone technologies at an unprecedented rate, as mobile banking, SMS banking and mobile money transfer solutions become mainstream.
2ergo’s Mobile Financial Solutions:
- Reduce costs and improve customer service
2ergo’s mobile customer relationship management (mCRM) solutions are proven to cut outbound customer service calls by as much as 50% and reduce customer services costs by 30%. Over 70% of phone calls to banks come from mobile phones, half of which are related to basic balance enquiries.
- Improve customer retention and loyalty
Providing your customers with mobile banking creates a positive customer experience and reduces banking and customer service staff costs.
- Access new markets and generate new revenue streams
Mobile phones provide the best way of communicating with young people, the unbanked and migratory markets. 50% of Generation Y (18-34 year olds) have indicated that mobile financial services plays an important factor when choosing financial services.
- Gain competitive advantage, market differentiation and brand awareness
Providing mobile banking with full mobile customer relationship management (mCRM) tools, provides opportunities to clearly differentiate yourself from the competition and to take a market leading position.
Source: “US Mobile Banking: Beyond the Buzz” by Celent
Mobile banking and Smartphone applications
Mobile internet presents a natural extension to our online lives, bringing a wealth of additional benefits such as local and location based services (LBS) giving customers access to information whenever, wherever.
Secure mobile banking websites let customers see their bank balances and recent transactions, pay bills and transfer funds securely from any mobile phone. 2ergo’s iPhone and Smartphone applications extend the possibilities even further. By taking advantage of the unique characteristics of the operating system, Smartphone apps with user preference settings give customers a richer and more personal experience.
Secure banking grade messaging
2ergo’s SMS banking solutions are used to send SMS alerts about account balances, recent transactions, fraud detection, budget warnings and more. This security feature enables an immediate alert which is sent to customers, helping to minimise risks to both the customer and the company. SMS can also be used for process alerts, keeping customers up to date by messaging them with the status of a loan, credit card or mortgage application, or informing them when their insurance is due for renewal.
Using patented technology, 2ergo’s mobile security platform provides ultimate protection for the transfer of sensitive customer data through SMS. Customers can make person to person (P2P) payments on their mobile phones safe in the knowledge that their transactions are 100% secure.
Mobile money transfers
Mobile money transfers allow mobile phone users to process and authorise the transfer of funds from one mobile phone user to another. The receiver is notified of the transaction on their mobile phone, enabling them to receive cash physically or make a deposit into a bank account.
Mobile money transfers provide an extremely cost effective solution for people needing to transfer money home, and for people without bank accounts to access funds through a money transfer outlet. Using patented technology, 2ergo is the only provider of secure mobile money transfers that is both PIN protected and encrypted.
2ergo is a complete end-to-end mobile solutions provider. Our Interactive Messaging solutions enable you to communicate with customers through text message (SMS), multimedia messaging (MMS), WAP push, voice and email. We’re firmly established as one of the leading providers of mobile internet solutions, as well as iPhone and Smartphone applications.
Our patented Mobile Security and Advanced Messaging solutions offer customers a secure, safe and convenient way to send data, or transfer money to third parties from their mobile phones. 2ergo provides a truly unique solution for mobile banking, mobile money transfer, market research and customer care environments.
To find out more about our mobile banking and financial services solutions, please contact 2ergo in the UK, USA, Mexico, Argentina, Australia or in India.
